FAQ

Students
Companies

1) The fair has begun: what should I do?

Check the system requirements and enter the meeting room after logging in.
You will see your calendar with appointments made with companies.
You will receive an e-mail when it's your turn, so check the e-mail address you registered with. In the meantime, make sure the audio is OK and log in to Google to use Hangouts.

2) No company has invited me to an interview. What should I do?

Unfortunately, your profile does not match the opening of any company or has not been selected. Look for a stand of a company you would like to apply to. Send them your CV by clicking on "Send CV".

3) After answering a call, what should I do if nothing happens?

If you don't see a black box with a loading image, maybe an error has occurred with the browser you are using.
We suggest using Mozilla Firefox or Chrome; otherwise see question 10.

4) I am doing a video interview with a company but I am experiencing audio/video problems. What should I do?

Please check your Internet connection. You can do a speed test at http://www.speedtest.net/.
A 350 kbps bandwidth is required for proper operation. If your band is lower, we recommend using another connection such as your smartphone.

5) I'm doing a video interview with a company but I don't hear anything. What should I do?

Check if the audio is enabled and the volume is at the correct level. If the problem persists, use the chat.

6) I am experiencing a problem and it is not listed above, what should I do?

If you change your browser (we suggest Mozilla Firefox or Chrome) the problem persists, write to aziende.careerservice@unipd.it

1) The fair has started: what should I do?

Check the system requirements and enter the meeting room after logging in.
You will see your calendar with the appointments made with the candidates who have responded to your invitation.
At the agreed time the button with the handset symbol on the phone will be enabled and you can start the call.
In the meantime, make sure the sound is OK and log in to Google to use Hangouts.

2) I was having a video interview with a student, but for some reason the call stopped. What should I do?

Click on the handset symbol on the phone as if to hang it up and then try calling him again by clicking on the handset again. The candidate will receive an email with the new link.

3) I am doing a video interview with a student but I am experiencing audio/video problems. What should I do?

Please check your Internet connection. You can take a speed test at http://www.speedtest.net/.
A 350 kbps bandwidth is required for proper operation. If your band is lower, we recommend using chat.

4) I'm doing a video interview with a student but I can't hear anything. What should I do?

Check that the audio is enabled and that the volume is at an adequate level. If the problem persists, use the chat.

5) I am experiencing a problem and it is not listed above, what should I do?

If you change your browser (we suggest Mozilla Firefox or Chrome) the problem persists, write to aziende.careerservice@unipd.it

FAQ

Students

Companies