VITEC IMAGING SOLUTIONS

Location: Cassola (VI)

Employees: 800

Sector: Mechanical and electrical engineering

Job Opening

  • Cassola (VI) - IT
    Project Management Intern

    The resource within the Innovation Department will support the management of new products development. Activities: • Use of project management tools such as Excel and iObeya Project • Support Project Managers in coordinating work teams present both in the offices and in the plants • Interaction with designers to check the progress of activities • Support Project Managers in cost simulation • Support in time control and the project criticality Requirements: • Bachelor's Degree or higher qualification • A technical Diploma will be considered a plus • Fluency in English • Innovative, open-minded, purposeful and teamwork oriented

    We are offering you: Internship

    We are looking for: Graduate Bachelor Degree Graduate Master Degree

  • Cassola (VI) - IT
    Consumer Care Specialist

    The resource will contribute to the goals of the department and follow established procedures for providing excellent customer experience to internal and external customers. Activities: • Online reviews and reputation • Scout and address online reviews from Amazon, Trust Pilot and additional select ecommerce platforms • Assist with technical end user tickets that come in through the Jira system and help rectify issues in a timely manner • Assist and manage all warranty claims • Speak to End Users • Manage End User Phone calls • Manage the Live Chat system • Answer end user emails and technical concerns • On our products and continuously strive to increase their knowledge • Work as in-house VIS Ambassadors • Attend shows, events, and deal days in order to assist the field with technical knowledge • Accurately enter orders for all customers • Polite and timely response to a heavy volume of customer phone calls, voicemails and e-mails • Complete customer care with follow through to resolve outstanding issues • Resolution of complaints to customer satisfaction • Collaborates with other departments to efficiently resolve outstanding matters • Communicates with customers regarding their orders, which may involve investigation of prior paperwork and e-mails Qualifications: - A High School Diploma is required. - Preferably 2+ years of experience in Customer Service/Consumer Care and excellent etiquette when communicating with customers. - Experience with consumer products companies and retail customers is preferred. - Knowledge in photography and/or digital imaging is a plus. - Excellent spoken and written English. - Knowledge of a second language is a plus - Proficient in relevant computer applications and willing to learn new programs. - Excel, Outlook and Word skills are a must. - Excellent written and verbal communications with both internal and external customers. - Must be team oriented, detailed oriented and takes ownership of position responsibilities.

    We are offering you: Direct entry Internship

    We are looking for: Graduate Bachelor Degree Graduate Master Degree

  • Cassola (VI) - IT
    Amazon Intern

    Support Amazon team to grow our Vendor and Seller channels implementing promotions and marketing activities and supporting consumer engagement initiatives and admin tasks Activities: • Daily reporting and data analysis; • Support on the implementation of Amazon Marketing Services (AMS) campaigns; • Support on the creation and implementation of promotions; • Tracking and monitoring promotional performances and catalogue listing; • Monitor street pricing, competitive information and engage with the customers’ requests; • Support on the implementation of content (pictures, videos, information, translations and content localization) for Vendor and Seller channels • Support with the internal admin tasks as IT ticketing and managing credit notes; • Support on the daily forecasting; Qualifications: • Graduated or currently graduating on economics or business management; • Strong willingness to understand the Amazon global management; • Good analytical skills and data driven thinking; • Strong computer and Excel skills; • Fluent in English; • Ability to multitask;

    We are offering you: Graduate/trainee programs Internship

    We are looking for: Student Bachelor Degree Student Master Degree Graduate Bachelor Degree Graduate Master Degree

  • SPONTANEOUS APPLICATION

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Relevant information

Vitec Imaging Solutions (VIS) is a division of the Vitec Group, a global provider of products and services for the broadcasting and imaging market.

Vitec Imaging Solutions designs, manufactures and distributes high performance, premium branded products, which enable the capture and sharing of exceptional images. With a portfolio that includes nine premium brands – Manfrotto, JOBY, Lowepro, Gitzo, Syrp, Rycote, Colorama, Lastolite by Manfrotto, and Avenger – Vitec Imaging Solutions is the world’s leading provider of accessories for the imaging market. In its ten key markets – Italy, France, Germany, the United Kingdom, China, Japan, Hong Kong, the United States, Benelux and Australia – VIS is represented by its own direct distribution system, Vitec Imaging Distribution, whereas in 80 other countries sales are handled by independent distributors.

We are looking for

We are looking for creative and forward thinking people driven by values such as Collaboration, Respect, Integrity, Excellence who want to “make a difference”.

If you’re motivated, open-minded, and passionate with a pioneering spirit, let’s apply fo us!

 

Why should candidates work for us?

“We don’t manage professionals, we create the conditions in which they can “fly” and maximize their Contribution to our Organization”: VIS attracts and retains people by providing the conditions for developing a fulfilling career in an innovative, fast changing environment.

VIS is the world’s leading provider of accessories for the imaging market and we offer world class opportunities in an inclusive and dynamic workplace built on diversity and talent. You’ll find an international reality with a Made in Italy core: our HQ is in Bassano Del Grappa, Italy 

We foster a culture of innovation in a positive, informal, and diverse work-place, to make employees feel happy, valued, and able to live and instil the main purpose of our Organization: Imagine. Create. Excite.

Be part of us, #VISpeople!

Additional notes